Employment Positions in Telecommunications

As communication outlets continue to evolve through social media and the Internet, so does the demand for telecommunications specialists. There are numerous opportunities for study and specialization, as well as occupations that range from technical installation to customer service. While we all believe finding an exact niche is important, no one said it was easy to choose! Here are some of the latest positions to keep an eye out for:InstallationThere are two types of occupations offered in installation: line and equipment. Line installation involves installing, testing, and repairing external cables while an equipment installer focuses on internal aspects like setting up networks, telephone communication/exchange, and handsets. Both of these positions tend to work for carriers and companies that send employees out on special jobs. The median annual wage for a line installer is $50,000, and the wage for an equipment installer is $54,000, according to the U.S. Bureau of Labor Statistics.Research and DevelopmentIn order to maintain perfect network performance, engineers in research and development are hired to help stabilize the connection distributed throughout the company. This type of trade also includes creating new applications for smartphones and updating systems. A secured gig in research and development (R&D) at a telecommunications firm is considered to be the highest paying position, where you can earn at least $80,000 a year.AdministrationEvery firm needs administration, even a telecommunications one. The administration staff works on handling paperwork, processing orders, billing, and organizing customer databases. Because there are different levels of administration, the annual income for this position can be anywhere from $50,000 to $70,000.Customer ServiceEmployees in this area deal with customer satisfaction and complaints about the company’s service. They ensure that each client is receiving proper technical support. They will take care of any existing problems and update customers on new software, deals, and discounts. According BLS (Bureau of Labor Statistics), a customer service representative makes up to $30,000 a year.Sales and MarketingA representative in sales and marketing focuses on advertising and selling. They may sell products like service providers, smart phones, mobile services, equipment, and cable. A sales and marketing position is largely based on commission, which is why each employees’ pay may vary.FreelanceOnce you’ve gained all the outside experience dividing your time among big telecommunication companies and firms, working from the comfort of your home can be another option, especially if you’re tech savvy. Some freelance positions may include configuration, developing applications, advertising, communications, IT consulting, technical support, and much, much more! The opportunities are endless, and so is the pay.

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